topic Re: Arlo Pro 4 purchase from Arlo Store in Arlo Pro 4

Arlo Pro 4 purchase from Arlo Store

ChristoGr — Tue, 17 Jan 2023 23:10:25 GMT

i am trying to purchase items from the Arlo Store but after entering paymnet details I get a message ""Our billing system is currently unavailable. Thank you for your understanding." No change over the past 4 days. Telephone support could not find a reason and was going to send me an email link to forward a screen shot but it did not arrive.. Any suggestions?

Re: Arlo Pro 4 purchase from Arlo Store

JamesC — Wed, 18 Jan 2023 19:06:19 GMT

ChristoGr,

If you clear your browser cache and try again, do you still experience the same error?

JamesC

Re: Arlo Pro 4 purchase from Arlo Store

ChristoGr — Thu, 19 Jan 2023 00:07:31 GMT

Thank you James. Clearing the cache didn't make difference but I manged to submit the order on a different computer. I guess some glitch at the Arlo Store.

Thanks for your reply.