topic Re: Arlo customer support phone number please! in Arlo Pro 4

Arlo customer support phone number please!

Sunny-78 — Wed, 11 Jan 2023 22:06:36 GMT

Hi there, does anybody have Arlo customer support phone #? I couldn't find it in Arlo website. There is a canadian phone number, but we can not access it from US. Weird!

Re: Arlo customer support phone number please!

StephenB — Thu, 12 Jan 2023 03:13:55 GMT

@Sunny-78 wrote:

Hi there, does anybody have Arlo customer support phone #? I couldn't find it in Arlo website.

You need to access support using the app.

https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

Re: Arlo customer support phone number please!

Sunny-78 — Thu, 12 Jan 2023 08:03:23 GMT

Thank you for your reply. But sorry, that link doesn't help me at all. I need to talk to a live person in order to solve my problem with the Arlo mobile App. The online support chat room is not helpful neither and is a waste of time. Please provide a useful customer support phone number to your customer. Thank you!

Re: Arlo customer support phone number please!

ShayneS — Fri, 13 Jan 2023 19:40:15 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

Re: Arlo customer support phone number please!

keep-me-safe — Tue, 23 May 2023 19:57:12 GMT

I cannot log into my app. I can’t login on my iPad. I can’t login on my computer. I need a phone number for customer support

Re: Arlo customer support phone number please!

StephenB — Wed, 24 May 2023 20:08:37 GMT

@keep-me-safe wrote:

I cannot log into my app. I can’t login on my iPad. I can’t login on my computer. I need a phone number for customer support

What happens when you try?

Is it failing on two-factor verification? Or somewhere else?