Base station and Pro 4

Mudra — Sat, 31 Dec 2022 09:29:40 GMT

I am receiving conflicting information on which base station is compatible with Pro 4. I need additional storage. How do you connect base station to Pro 4 once you have one? Thank you.

Re: Base station and Pro 4

StephenB — Sat, 31 Dec 2022 14:58:05 GMT

@Mudra wrote:

I am receiving conflicting information on which base station is compatible with Pro 4.

https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

@Mudra wrote:

I need additional storage.

If you want to see this in the app, then you need a smarthub - either a VMB4540 or a VMB5000.

https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Either way, you will need to remove the storage from the base and connect it to a PC in order to go back more than 30 days.

@Mudra wrote:

How do you connect base station to Pro 4 once you have one?

Remove the camera from your account, and then on-board it again (telling the system to connect via the base).

You might as well do a reset while you are at it.

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

topic Re: Base station and Pro 4 in Arlo Pro 4

Base station and Pro 4

Re: Base station and Pro 4