https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-will-not-sync-up-to-my-new-cell-phone/m-p/1826147#M701 <P>Recently had my cell phone destroyed, had Arlo account set up to this destroyed phone, had to get a new cell phone, tried logging into account with new phone and I keep getting "we don't recognize this device" and no options to click on so i can update my existing account to new cell phone!!!!!</P><P>&nbsp;</P><P>How do I sync up my new phone to this existing account ?</P> Tue, 06 Jul 2021 03:23:18 GMT Scatman392 2021-07-06T03:23:18Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-will-not-sync-up-to-my-new-cell-phone/m-p/1826147#M701 <P>Recently had my cell phone destroyed, had Arlo account set up to this destroyed phone, had to get a new cell phone, tried logging into account with new phone and I keep getting "we don't recognize this device" and no options to click on so i can update my existing account to new cell phone!!!!!</P><P>&nbsp;</P><P>How do I sync up my new phone to this existing account ?</P> Tue, 06 Jul 2021 03:23:18 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-will-not-sync-up-to-my-new-cell-phone/m-p/1826147#M701 Scatman392 2021-07-06T03:23:18Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-will-not-sync-up-to-my-new-cell-phone/m-p/1826187#M703 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/835398">@Scatman392</a>&nbsp;wrote:<BR /> <P>Recently had my cell phone destroyed, had Arlo account set up to this destroyed phone, had to get a new cell phone, tried logging into account with new phone and I keep getting "we don't recognize this device" and no options to click on so i can update my existing account to new cell phone!!!!!</P> <P>&nbsp;</P> <P>How do I sync up my new phone to this existing account ?</P> <HR /></BLOCKQUOTE> <P>You likely need support's help on this.&nbsp; Use one of the support links in the forum (there's one at the top of the page, and another at the bottom).</P> Tue, 06 Jul 2021 11:59:11 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-will-not-sync-up-to-my-new-cell-phone/m-p/1826187#M703 StephenB 2021-07-06T11:59:11Z