topic Arlo secure Cloud in Arlo Pro 4

Arlo secure Cloud

Haystacker — Mon, 26 Dec 2022 23:35:37 GMT

I installed 3 Arlo Pro 4 cameras about two weeks ago and am on the free trial period with Arlo secure. I cannot figure out how to access the cloud storage that is supposed to come with Arlo secure. I have read several community solutions but they all call for a smart hub??? nowhere in the Arlo web does it say that a smart hub is required to access the cloud. I am not vert technical and I find a serious lack of help in the Arlo documentation. An I just naïve and should I pay for some local technical assistance?

Re: Arlo secure Cloud

DannyBearAgain — Tue, 27 Dec 2022 01:03:54 GMT

The cloud storage is usually referred to as the library, the new app experience will show as feed.

You get recordings show up if you live stream a camera and make a manual recording.

Motion triggered recordings show when the cameras are set to armed mode and motion triggers the cameras.

Re: Arlo secure Cloud

StephenB — Tue, 27 Dec 2022 16:05:34 GMT

@Haystacker wrote:

I installed 3 Arlo Pro 4 cameras about two weeks ago and am on the free trial period with Arlo secure. I cannot figure out how to access the cloud storage that is supposed to come with Arlo secure.

If you are seeing a "Library" choice at the bottom of the app, then select that to see recordings.

If you are seeing "Feed', then select that instead.