topic Re: Activity Zone in Arlo Pro 4

Activity Zone

aphayvanh — Sun, 18 Dec 2022 04:14:23 GMT

Can anyone help me out? My Arlo 4 says activity zone is disabled. I have never disabled it and somehow I get notifications that motion has been detected at various cameras, BUT it is not recording anymore since the activity zone is allegedly disabled.

Re: Activity Zone

StephenB — Sun, 18 Dec 2022 11:30:46 GMT

@aphayvanh wrote:

Can anyone help me out? My Arlo 4 says activity zone is disabled. I have never disabled it and somehow I get notifications that motion has been detected at various cameras, BUT it is not recording anymore since the activity zone is allegedly disabled.

Disabling the zone will result in more recordings, never fewer.

This sounds like your subscription for the camera has expired. Activity zones when on battery require a subscription, as does cloud storage.

Re: Activity Zone

aphayvanh — Sun, 18 Dec 2022 21:13:10 GMT

Thank you for the reply. I have been using a USB thumb drive for several months even after free trial ended. No problems at all. I am trying to figure out why it says “activity zone disabled” when I did not disable it.

Re: Activity Zone

DannyBearAgain — Sun, 18 Dec 2022 22:51:13 GMT

If the camera is not externally powered the activity zones should not be available unless you have a subscription.

It may be a delay with the arlo account recognition that zones are applied without subscription or external power and to remove the message you need to delete the zones from the camera settings.

Re: Activity Zone

aphayvanh — Mon, 19 Dec 2022 06:48:17 GMT

This is even more weird. It finally started to record and show me all the clips it took for the cameras and I did not even change/edit any features. Some kind of glitch is happening.

Re: Activity Zone

DannyBearAgain — Mon, 19 Dec 2022 20:35:02 GMT

Sounds like Arlo is playing.