topic Motion and Recording in Arlo Pro 4

Motion and Recording

shatzini — Thu, 03 Nov 2022 16:24:58 GMT

I have a Arlo Pro 4 camera registered to the cloud under an Arlo Secure subscription.

For some reason the camera will not detect motion, record video or send alerts/notification. The camera is “Armed”. Settings are pretty much default and no activity zones have been set up.

Both WiFi and internet are strong.

Looking for guidance….

Re: Motion and Recording

jguerdat — Wed, 02 Nov 2022 13:37:12 GMT

Try creating a custom mode to see if that works. If not, I'd start by removing the camera from the account and adding it back in. Be sure to add it back to your subscription.

Re: Motion and Recording

shatzini — Wed, 02 Nov 2022 20:32:06 GMT

Thanks for the suggestions. I ended up deleting the camera, resetting it to factory and then reinstalling it. Works now.