topic Re: Do You Need To Be In Range of Base Station To See Videos? in Arlo Pro 4

Do You Need To Be In Range of Base Station To See Videos?

chobo2 — Wed, 07 Sep 2022 02:52:15 GMT

I bought from costco the Arlo security package and it came with 3 cameras and 1 base station. I been on the free trial for the last 3 months but now it has expired.

I was trying to see how good the cameras are without the paid plan.

I noticed when I am out and I get a notification of an "event" and then I try to go to the Arlo app, I can't see any videos (even previous ones) but when I get home and open the app I can see all the videos and download them.

Do I have to be on the same network to see videos from the base station or be in range of it?

Re: Do You Need To Be In Range of Base Station To See Videos?

Dannybear — Wed, 07 Sep 2022 05:50:14 GMT

Have a read of the article below.

https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it-for-Arlo-video-recordings

Re: Do You Need To Be In Range of Base Station To See Videos?

chobo2 — Thu, 08 Sep 2022 14:59:17 GMT

No, I did not see that. I did the first part a long time ago (pretty much day I bought the device).

till I lost cloud, I did not know about it being on the same network.

Seems like I have 2 options, trying to do some VPN on my router and phone (which seems like it will be an added cost) or port forwarding that can open me up to attacks.

Both don't seem that great of an option.

Re: Do You Need To Be In Range of Base Station To See Videos?

StephenB — Thu, 08 Sep 2022 15:09:57 GMT

@chobo2 wrote:

Seems like I have 2 options, trying to do some VPN on my router and phone (which seems like it will be an added cost)

The VPN option isn't about a commercial VPN service like Nord. Those services tunnel your internet traffic from your home to a remote server.

This VPN works in the other other direction - tunneling traffic from your remote device to your router. My own Orbi router includes OpenVPN, and the PC/Android/iOS clients for OpenVPN are free. It also needs a service called DDNS to find your router - you can also find that for free (noip.com is one provider).

If your router doesn't have this particular feature, then you might need to purchase another one (which is a cost). If DD-WRT firmware is available for your router, you could alternatively try that (which is free).

Re: Do You Need To Be In Range of Base Station To See Videos?

chobo2 — Mon, 26 Sep 2022 04:24:25 GMT

Okay when I get more time, I will look into this. Not sure how it will work at this time. Right now, I got my Shaw Router (ISP Provider router) in bridge mode that connects to my TP-Link Archer C80 AC1900 Wireless MU-MIMO Wi-Fi 5 Router.

I will have to check first if this TP-Link router can do what you are saying. hopefully if it does there will be a tutorial.