https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878309#M5747 <P>I have changed my wifi mesh to an Orbi Pro Mini wifi6 and tried to connect my pro4 using the 2.5GHz band. The camera is detected and connected to the network when I check the router connect devices. The app also can find the camera successfully. Then when trying to access the camera using the app, it says it is not connected. I have tried multiple times to no avail. My 2 cameras are currently useless wjhile it was working like a charm before.</P><P>It seems it is losing the configuration, when I look at the SSID it is showing empty, but it was initially connecte.</P> Sat, 17 Sep 2022 14:03:41 GMT protzetter 2022-09-17T14:03:41Z https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878309#M5747 <P>I have changed my wifi mesh to an Orbi Pro Mini wifi6 and tried to connect my pro4 using the 2.5GHz band. The camera is detected and connected to the network when I check the router connect devices. The app also can find the camera successfully. Then when trying to access the camera using the app, it says it is not connected. I have tried multiple times to no avail. My 2 cameras are currently useless wjhile it was working like a charm before.</P><P>It seems it is losing the configuration, when I look at the SSID it is showing empty, but it was initially connecte.</P> Sat, 17 Sep 2022 14:03:41 GMT https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878309#M5747 protzetter 2022-09-17T14:03:41Z https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878316#M5749 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/882452">@protzetter</a>&nbsp;wrote:<BR /> <P>I have changed my wifi mesh to an Orbi Pro Mini wifi6</P> <HR /></BLOCKQUOTE> <P>Is the network security set to <SPAN>WPA2-PSK [AES]</SPAN>?</P> Sat, 17 Sep 2022 16:03:42 GMT https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878316#M5749 StephenB 2022-09-17T16:03:42Z https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878323#M5750 <P>I managed finally but not using the app. I used the browser version.</P> Sat, 17 Sep 2022 16:32:38 GMT https://community.arlo.com/t5/Arlo-Pro-4/Impossible-to-connect-after-changing-network/m-p/1878323#M5750 protzetter 2022-09-17T16:32:38Z