topic Re: Arlo Pro 4 stopped recording in Arlo Pro 4

Arlo Pro 4 stopped recording

Asumasu — Wed, 10 Aug 2022 05:12:59 GMT

I read the threads related to the same problem but they were not helpful.

I have 3 identical cameras on wifi, no base station. Firmware = 1.080.17.3_50_94fae6e. One of them stopped recording. It detects motion, as per the yellow light coming on when I wave in front of it. I restarted it, removed and reinserted the battery, no help there. If there is an explicit start/stop recording button somewhere, I haven't found it. No, I haven't done anything to this camera that I haven't also done to the other 2. Actually I haven't done anything to any of the 3 since I first installed them about a year ago. Connections to wifi are "strong". iPhone OS, in case it matters.

Please advise.

Thanks.

Re: Arlo Pro 4 stopped recording

Dannybear — Wed, 10 Aug 2022 06:46:51 GMT

Have you checked the camera rules in settings?

Re: Arlo Pro 4 stopped recording

StephenB — Wed, 10 Aug 2022 10:13:00 GMT

@Asumasu wrote:

I have 3 identical cameras on wifi, no base station. Firmware = 1.080.17.3_50_94fae6e. One of them stopped recording. It detects motion, as per the yellow light coming on when I wave in front of it.

Can you make a manual recording while livestreaming? Note if you 2K livestreaming enabled, you'll need to temporarily disable it in order to test this.

Re: Arlo Pro 4 stopped recording

Asumasu — Wed, 10 Aug 2022 15:56:34 GMT

I'm sorry but I do not see "Camera Rules" in Settings.

Re: Arlo Pro 4 stopped recording

Asumasu — Wed, 10 Aug 2022 16:02:06 GMT

Yes. Both the nonrecording camera and the other 2 are able to make manual recordings.

Re: Arlo Pro 4 stopped recording

StephenB — Wed, 10 Aug 2022 20:00:23 GMT

@Asumasu wrote:

I'm sorry but I do not see "Camera Rules" in Settings.

That's because the rules are inside the mode(s).

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them