VMG2030 Not connecting to wifi

Jzink88 — Wed, 20 Jul 2022 20:00:58 GMT

I have a VMG2030 I changed my wifi password and tried to reconnect it to my wifi with the new password and its not even finding it. I have removed them from my account and tried to add them back. 2/3 cameras either blink orange or do nothing. I have charged all 3 and still nothing. Ive chatted with support and theyve had me disconnect from wifi on my phone then reconnect then try to connect the devices which i did and it didn't work. By time it showed it didnt work i went back to the chat and the agent left because it took too long. Is there not a phone number to call for tech support? Not impressed. I checked internet and it is 2.4 like the manual says it needs to be.

Re: VMG2030 Not connecting to wifi

StephenB — Wed, 20 Jul 2022 21:20:56 GMT

@Jzink88 wrote:
Is there not a phone number to call for tech support?

You can get phone support using the support area of the app, but that requires that you have at least one subscribed camera in your account.

Have you tried setting the wifi network name and password back to what they were before, and see if you can onboard?

topic Re: VMG2030 Not connecting to wifi in Arlo Pro 4

VMG2030 Not connecting to wifi

Re: VMG2030 Not connecting to wifi