topic Re: CVR subscribe now button not working in Arlo Pro 4

CVR subscribe now button not working

Davidlayman — Tue, 05 Jul 2022 04:52:07 GMT

I am trying to purchase a CVR plan for one of my cameras. When I select subscribe now none of my cameras are showing up to select. I saw that this has been an issue in the past.

Re: CVR subscribe now button not working

StephenB — Tue, 05 Jul 2022 19:45:53 GMT

@Davidlayman wrote:

I am trying to purchase a CVR plan for one of my cameras. When I select subscribe now none of my cameras are showing up to select. I saw that this has been an issue in the past.

Do you have a camera that supports CVR?

Also, keep in mind that the camera will need to be powered from AC.

Re: CVR subscribe now button not working

Davidlayman — Tue, 05 Jul 2022 21:44:31 GMT

I have the Pro 4 cameras. I was trying to do it while it was hooked up to the solar panel. I am now trying it with it just plugged in the wall next to me. It still does not show up to be selected for the CVR. thoughts?

Re: CVR subscribe now button not working

StephenB — Wed, 06 Jul 2022 16:32:05 GMT

@Davidlayman wrote:

I have the Pro 4 cameras. I was trying to do it while it was hooked up to the solar panel. I am now trying it with it just plugged in the wall next to me. It still does not show up to be selected for the CVR. thoughts?

The cameras also need to be connected via a base or smarthub - is that the case with your cameras?

FWIW, in my opinion the requirements for CVR should be easier to track down.