https://community.arlo.com/t5/Arlo-Pro-4/Replacement-Pro-4-camera/m-p/1869187#M4850 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/872624">@Nellieking</a>&nbsp;wrote:<BR /> <P>after deleting the old one and adding the new one it now says that this camera is in a trial....I have a subscription! &nbsp;There aren't 3 little lines to the right that I can drag to active subscription....please help...many thanks</P> <HR /></BLOCKQUOTE> <P>You can of course just leave the Pro 4 in the trial subscription for a while.</P> <P>&nbsp;</P> <P>If you want to move it to your paid subscription now, you need to cancel the trial first.&nbsp; Then you will be able to move it from "no plan" to the paid subscription list.</P> Mon, 04 Jul 2022 20:31:31 GMT StephenB 2022-07-04T20:31:31Z https://community.arlo.com/t5/Arlo-Pro-4/Replacement-Pro-4-camera/m-p/1869158#M4848 <P>Hi. &nbsp;Ive been sent a replacement pro 4 wireless camera....after deleting the old one and adding the new one it now says that this camera is in a trial....I have a subscription! &nbsp;There aren't 3 little lines to the right that I can drag to active subscription....please help...many thanks</P> Mon, 04 Jul 2022 17:05:53 GMT https://community.arlo.com/t5/Arlo-Pro-4/Replacement-Pro-4-camera/m-p/1869158#M4848 Nellieking 2022-07-04T17:05:53Z https://community.arlo.com/t5/Arlo-Pro-4/Replacement-Pro-4-camera/m-p/1869187#M4850 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/872624">@Nellieking</a>&nbsp;wrote:<BR /> <P>after deleting the old one and adding the new one it now says that this camera is in a trial....I have a subscription! &nbsp;There aren't 3 little lines to the right that I can drag to active subscription....please help...many thanks</P> <HR /></BLOCKQUOTE> <P>You can of course just leave the Pro 4 in the trial subscription for a while.</P> <P>&nbsp;</P> <P>If you want to move it to your paid subscription now, you need to cancel the trial first.&nbsp; Then you will be able to move it from "no plan" to the paid subscription list.</P> Mon, 04 Jul 2022 20:31:31 GMT https://community.arlo.com/t5/Arlo-Pro-4/Replacement-Pro-4-camera/m-p/1869187#M4850 StephenB 2022-07-04T20:31:31Z