https://community.arlo.com/t5/Arlo-Pro-4/Arlo-Pro-4-does-not-record/m-p/1865787#M4576 <P>I bought a new Arlo Pro 4 camera. However, I have the problem that the camera does not record. I can connect the camera to the base station. I don't have the option to manually record when I watch the images live. The record button does not appear.&nbsp;My arlo Pro 4 cameras that I already had and are linked to the same base station are recording.</P> Fri, 03 Jun 2022 12:34:45 GMT JOW08091972 2022-06-03T12:34:45Z https://community.arlo.com/t5/Arlo-Pro-4/Arlo-Pro-4-does-not-record/m-p/1865787#M4576 <P>I bought a new Arlo Pro 4 camera. However, I have the problem that the camera does not record. I can connect the camera to the base station. I don't have the option to manually record when I watch the images live. The record button does not appear.&nbsp;My arlo Pro 4 cameras that I already had and are linked to the same base station are recording.</P> Fri, 03 Jun 2022 12:34:45 GMT https://community.arlo.com/t5/Arlo-Pro-4/Arlo-Pro-4-does-not-record/m-p/1865787#M4576 JOW08091972 2022-06-03T12:34:45Z https://community.arlo.com/t5/Arlo-Pro-4/Arlo-Pro-4-does-not-record/m-p/1865791#M4577 <P>Sounds like there's no active subscription. You should have gotten a 3&nbsp; month free trial - do you see that in Settings, Subscription? Do you have a current sub for your other cameras? If so, use the Manage Cameras button to add the camera to your plan.</P> Fri, 03 Jun 2022 13:07:15 GMT https://community.arlo.com/t5/Arlo-Pro-4/Arlo-Pro-4-does-not-record/m-p/1865791#M4577 jguerdat 2022-06-03T13:07:15Z