topic Re: Blue Motion light not working in Arlo Pro 4

Blue Motion light not working

Helpful2Me — Fri, 13 May 2022 17:28:25 GMT

2 of my cameras have stopped recording. I can manually record. The blue motion detector light is not on. I have Restarted, Taken battery out & then back in, Turn camera off then back on to no avail.

Re: Blue Motion light not working

StephenB — Fri, 13 May 2022 17:33:05 GMT

Have you checked that the camera is armed?

Have you tried the motion detection test? https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Re: Blue Motion light not working

Helpful2Me — Fri, 13 May 2022 17:35:00 GMT

Yes camera armed & yes to test

Re: Blue Motion light not working

StephenB — Fri, 13 May 2022 17:56:57 GMT

@Helpful2Me wrote:
Yes camera armed & yes to test

Odd that it won't detect motion then.

Does swapping one of the misbehaving cameras with one that is working result in

the problem staying with the camera?
the problem staying with the location?

You could try Arlo support (use the options in the app - you should see phone support there, since you have a subscription).

I guess you could also do a factory reset on the camera. https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

Re: Blue Motion light not working

jguerdat — Sat, 14 May 2022 13:31:53 GMT

Just to note that there is no blue motion detector light. The blue LED on the camera denotes things like power attached, battery charged as well as for onboarding the camera. The issue of not recording is unrelated.