topic Re: Sound notification sensitivity in Arlo Pro 4

Sound notification sensitivity

Nickg622 — Wed, 27 Apr 2022 11:06:51 GMT

Good morning. I hope you can help with an issue I am having with my Arlo4 camera. It keeps going off for sound notifications for no reason. Last night I received 126 sound alerts. Is there any way to turn this function off or lower the sensitivity. I don’t need an alert when it picks up a squirrel farting in a tree. Last night I also got 8 vehicle alerts which only showed my car in the driveway. There was light rain and little wind but that’s about it. Thanks

Re: Sound notification sensitivity

jguerdat — Wed, 27 Apr 2022 13:40:11 GMT

Check your modes and rules. In each rule for a camera that has a mic is a selection for audio detection - uncheck it and save.

Re: Sound notification sensitivity

Nickg622 — Fri, 29 Apr 2022 13:17:55 GMT

Unfortunately that did not work. I have both the microphone and speaker turned off. I am not sure if it is a sound detection although the notification says sound. I am getting these like 10-15 an hour including getting vehicle alerts when it is only my car parked in the driveway. This only started happening over the last month or so. Could the camera be defective? It’s less than 6 months old.

Re: Sound notification sensitivity

StephenB — Fri, 29 Apr 2022 14:49:48 GMT

@Nickg622 wrote:
Unfortunately that did not work. I have both the microphone and speaker turned off.

Are you sure you looked in the right place? Here's a screenshot of what @jguerdat asked you to check (for a Pro 3 Floodlight instead of a Pro 4):