Pro 4 won't charge

BeyondIrritated — Fri, 22 Apr 2022 16:22:36 GMT

Bought the cameras because it said a subscription was optional. Now my camera won’t charge and yes I took the battery out and put it back in a ridiculous number of times and it still won’t charge. The phone will not connect to the base station so I can view my videos saved to the flash drive, and the best part unlike most other products, they will not speak with you, even if you spent a crapload of money on their products, unless you buy a subscription. Any suggestions?

Re: Pro 4

StephenB — Fri, 22 Apr 2022 10:29:02 GMT

@BeyondIrritated wrote:
Now my camera won’t charge and yes I took the battery out and put it back in a ridiculous number of times and it still won’t charge.

That is not linked to the subscription.

It sounds like this is just happening with one of your cameras. Is that the case?
Are you using a standalone battery charger? Or are you connecting the Pro 4 itself to a USB charger?

@BeyondIrritated wrote:
The phone will not connect to the base station so I can view my videos saved to the flash drive

What base station do you have?

What phone are you using (and what version of Android/iOS is it running)?

Is the flash drive at least 16 GB?

If you have the VMB4540, have you configured direct access to local storage via the app?

topic Pro 4 won't charge in Arlo Pro 4

Pro 4 won't charge

Re: Pro 4