Why am I getting 'Activity Zone are Currently Disabled' alerts on all cameras?

rlc07 — Fri, 15 Apr 2022 21:04:04 GMT

Both of the Pro-4 XL cameras have been working fine today and I have been getting proper 'smart notifications' (e.g., person, vehicle) as of 1.5 hour ago. Since then, I had received 'Activity Zones are currently disable. Please reconnect the power source to the device' and consequently, I had not gotten any smart notifications and my recordings are not accessible on the cloud.

I am not using a power source (only battery) for both cameras and percent battery left is high for both. What's going on and what can I do to fix this problem? Thanks!

Re: Why am I getting 'Activity Zone are Currently Disabled' alerts on all cameras?

StephenB — Sat, 16 Apr 2022 00:22:57 GMT

@rlc07 wrote:

Since then, I had received 'Activity Zones are currently disable. Please reconnect the power source to the device' and consequently, I had not gotten any smart notifications and my recordings are not accessible on the cloud.

It looks like your subscription has run out - were you on the trial subscription?

You can check this in the subscription area of the app (or browser).

topic Re: Why am I getting 'Activity Zone are Currently Disabled' alerts on all cameras? in Arlo Pro 4

Why am I getting 'Activity Zone are Currently Disabled' alerts on all cameras?

Re: Why am I getting 'Activity Zone are Currently Disabled' alerts on all cameras?