topic Re: Cannot access my system in Arlo Pro 4

Cannot access my system

Tirizarry430 — Mon, 14 Mar 2022 14:28:49 GMT

I cannot access anything on my system due to message that says "unused second factor aiths limit reached". How do I get passed this?

Re: Cannot access my system

StephenB — Mon, 14 Mar 2022 15:18:00 GMT

@Tirizarry430 wrote:

I cannot access anything on my system due to message that says "unused second factor aiths limit reached". How do I get passed this?

Are you using a PC (browsing to my.arlo.com)?

If so, try choosing "don't trust", and see if that gets you past it for now.

Re: Cannot access my system

Tirizarry430 — Mon, 14 Mar 2022 16:08:26 GMT

When i try to log in via computer, it says it sending a verification to my phone. But i guess since i reached the auth limit, it's not sending a text with a code. So I cannot access via web.

Re: Cannot access my system

StephenB — Mon, 14 Mar 2022 16:16:27 GMT

@Tirizarry430 wrote:

When i try to log in via computer, it says it sending a verification to my phone. But i guess since i reached the auth limit, it's not sending a text with a code. So I cannot access via web.

Have you tried using "Try Another Verification Method" in the browser, and then select email?

Re: Cannot access my system

Tirizarry430 — Mon, 14 Mar 2022 16:28:07 GMT

This worked! And I was able to get in (at least from my computer). Hoping I can figure it out from here! Thanks so much!