topic Motion detection has stopped and CVR SUBSCRIBE BUTTON is still not working - in Arlo Pro 4

Motion detection has stopped and CVR SUBSCRIBE BUTTON is still not working -

WHYSISTHISHARD — Thu, 10 Mar 2022 09:14:17 GMT

My "pro" camera has already cost me a new battery in its first 2 months

now while im away the motion detection refuses to work all of a sudden

I have restarted , I have removed zones , added zones , changes sensitivity , removed from my subscription , added back to my subscription

What is the point of a security system that fails to be secure and fails to pick up motion 1 week after working fine ?

So I thought ok ok calm down - I will add CVR Subscription to the camera that way if the motion detection keeps FAILING at least I will have a record ...

When I choose subscribe I get a blank options screen

No choice of a plan , nothing

I live in a supported country

So now I have a new camera watching my front yard that cant detect motion or record constantly

But the old model that's looking at nothing in particular in my back yard picks up motion every 3 seconds!!

Is this normal for this brand?

Re: Motion detection has stopped and CVR SUBSCRIBE BUTTON is still not working -

ShayneS — Mon, 14 Mar 2022 20:01:34 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

Re: Motion detection has stopped and CVR SUBSCRIBE BUTTON is still not working -

smingilino — Sun, 24 Apr 2022 19:49:03 GMT

CVR SUBSCRIBE BUTTON not working and no way to contact live support.

Re: Motion detection has stopped and CVR SUBSCRIBE BUTTON is still not working -

StephenB — Mon, 25 Apr 2022 10:20:00 GMT

@smingilino wrote:

CVR SUBSCRIBE BUTTON not working and no way to contact live support.

What camera model (not all support CVR)?

Is your camera connected to AC power (required for CVR)?

Do you have a base station?