https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855119#M3322 Yes Tue, 08 Mar 2022 15:34:46 GMT JRogo 2022-03-08T15:34:46Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855003#M3307 <P>Help!!!! Videos stopped recording last week. I've talked to Support - I've tried reset multiple times - wifi is fine - checked modes - NOTHING. This seems to be a common problem. Any other solutions? Seems to have coincided with signing up for Arlo Secure after the three-month trial. Only one of three cameras.</P> Mon, 07 Mar 2022 20:47:18 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855003#M3307 JRogo 2022-03-07T20:47:18Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855116#M3320 <P>Are all cameras listed as active in Settings, Subscription, Manage Cameras?</P> Tue, 08 Mar 2022 15:30:16 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855116#M3320 jguerdat 2022-03-08T15:30:16Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855119#M3322 Yes Tue, 08 Mar 2022 15:34:46 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855119#M3322 JRogo 2022-03-08T15:34:46Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855121#M3323 <P>Can you live view and manually record with this camera?</P> Tue, 08 Mar 2022 15:40:07 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855121#M3323 jguerdat 2022-03-08T15:40:07Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855125#M3326 Yes and yes Tue, 08 Mar 2022 15:55:21 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855125#M3326 JRogo 2022-03-08T15:55:21Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855144#M3331 <P>Then the next step is to try the motion detection test on the camera that isn't recording.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera" target="_blank">https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera</A></P> Tue, 08 Mar 2022 18:30:35 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855144#M3331 StephenB 2022-03-08T18:30:35Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855208#M3338 I checked the Motion Detection and the amber light turns on when there is motion.<BR />Still nothing. Can Arlo replace this camera?? Wed, 09 Mar 2022 02:59:46 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855208#M3338 JRogo 2022-03-09T02:59:46Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855284#M3347 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/861155">@JRogo</a>&nbsp;wrote:<BR />Can Arlo replace this camera??<HR /></BLOCKQUOTE> <P>Don't know, you'd need to contact support.</P> <P>&nbsp;</P> <P>Though it's not clear to me that this is a camera problem (since the motion detection test works).</P> Wed, 09 Mar 2022 23:55:04 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1855284#M3347 StephenB 2022-03-09T23:55:04Z https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1856085#M3454 “Support” was not helpful but randomly the camera starting recording again. 🤷‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span> Tue, 15 Mar 2022 11:46:12 GMT https://community.arlo.com/t5/Arlo-Pro-4/Videos-Not-Recording-in-the-Library/m-p/1856085#M3454 JRogo 2022-03-15T11:46:12Z