topic Arlo Pro Base Station VBM4000 - lost inline coupler in Arlo Pro 4

Arlo Pro Base Station VBM4000 - lost inline coupler

darioromero — Thu, 24 Feb 2022 19:29:56 GMT

Hi All:

I have thrown away by mistake the 'yellow' inline coupler ( I guess this is its name) that came with the Arlo Pro Base Station VBM4000. I can't hook now the ethernet cable to the Base Station as this piece is now missing. Do you know guys where I can buy it again instead of going for the full Station again?

I posted the picture with this message so you may see what I'm talking about.

Thank very much for you help/feedback.

Re: Arlo Pro Base Station VBM4000 - lost inline coupler

StephenB — Wed, 23 Feb 2022 21:25:12 GMT

@darioromero wrote:
I have thrown away by mistake the 'yellow' inline coupler ( I guess this is its name) that came with the Arlo Pro Base Station VBM4000.

That connector isn't supposed to be detachable. Was it loose inside the box? Or did you remove it somehow?

Re: Arlo Pro Base Station VBM4000 - lost inline coupler

darioromero — Mon, 28 Feb 2022 16:21:54 GMT

Thanks @StephenB. Thank you for your comment, and sorry for the late reply. I detached it from the device when I pulled the ethernet cable. My mistake, but now I am paying the consequences. Do you know if that little yellow square piece can be bought somewhere. I have visited 3+ electronics stores here in Houston and can't find it.

Re: Arlo Pro Base Station VBM4000 - lost inline coupler

StephenB — Mon, 28 Feb 2022 16:40:30 GMT

@darioromero wrote:

I detached it from the device when I pulled the ethernet cable.

The problem here is that the RJ-45 socket isn't supposed to be removable. Not sure how you did that (normally it would have required quite a bit of force).

A replacement socket can be purchased, but it needs to be wired into the base station. Your best option is to find an electronics repair shop (perhaps a PC repair shop), and see if they will fix it. You could of course also look for a replacement base (though they are hard to find).