topic Re: How to connect Arlo live remotely by another iPhone (mobile app) and Desktop in Arlo Pro 4

How to connect Arlo live remotely by another iPhone (mobile app) and Desktop

NewUserDL — Sat, 05 Feb 2022 21:00:35 GMT

I got shared access by a family member. But with 1-user ID, Arlo is only connected with 1- iPhone. It does not allow to login (the same ID/pwd) by another iPhone, and also by the Desktop.

How can I connect Arlo Live Feed (NOT the cloud), by multiple Mobile Phones App (using the same ID/Pwd), and by the Desktop...?

Please advise with the screenshot. I am an old person and not tech-savvy, I can understand by the screenshots.

Re: How to connect Arlo live remotely by another iPhone (mobile app) and Desktop

StephenB — Sun, 06 Feb 2022 11:00:00 GMT

@NewUserDL wrote:

How can I connect Arlo Live Feed (NOT the cloud), by multiple Mobile Phones App (using the same ID/Pwd), and by the Desktop...?

You can share the same ID/Pwd, but only one device can be logged in at a time.

If you need more than one device at the same time, then you will need multiple accounts (each with their on ID/Pwd), and get the cameras shared with friend access for each of them.