https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849174#M2689 <P>Sorry to say there is no repair service available…</P> <P>&nbsp;</P> <P>There are covers but they don’t protect the lens.</P> <P>As to the sand, if the lens was damaged, then putting the camera in a container ( home made or bought) &nbsp;is the only way to prevent it happening again.</P> <P>Down side is glass stops IR so that’s NG, maybe some clear plastic.</P> Thu, 20 Jan 2022 17:51:13 GMT TomMac 2022-01-20T17:51:13Z https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849172#M2688 <P>I purchased this camera to replace an older unit that was damaged by harsh weather conditions. Namely beach sand. Blowing sand ruined the lens of the camera.</P><P>1. Is my old camera serviceable?</P><P>2. is there a protective cover available for my new camera. Something disposable and cheaper than a new camera?</P> Thu, 20 Jan 2022 17:21:10 GMT https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849172#M2688 standib1 2022-01-20T17:21:10Z https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849174#M2689 <P>Sorry to say there is no repair service available…</P> <P>&nbsp;</P> <P>There are covers but they don’t protect the lens.</P> <P>As to the sand, if the lens was damaged, then putting the camera in a container ( home made or bought) &nbsp;is the only way to prevent it happening again.</P> <P>Down side is glass stops IR so that’s NG, maybe some clear plastic.</P> Thu, 20 Jan 2022 17:51:13 GMT https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849174#M2689 TomMac 2022-01-20T17:51:13Z https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849296#M2703 <P>How bad is the lens? I'm not sure if it's a glass or plastic lens but maybe a haze removal kit for headlights may help if you're careful.</P> Fri, 21 Jan 2022 14:55:30 GMT https://community.arlo.com/t5/Arlo-Pro-4/Extreme-Weather-protection/m-p/1849296#M2703 jguerdat 2022-01-21T14:55:30Z