topic MP4 video file issues in Arlo Pro 4 https://community.arlo.com/t5/Arlo-Pro-4/MP4-video-file-issues/m-p/1848897#M2655 <P>It appears the 2K MP4 files from the PRO4 cameras are not usable by any application other than VLC.&nbsp; Using the VLC "convert" feature doesn't help either as even VLC cannot convert them into a format that looks like the original.</P><P>&nbsp;</P><P>I'm trying to take three video clips of deer crossing my driveway and splice them together in a video app, but the app doesn't like the original MP4 files.&nbsp; If I used "converted" files from VLC using a 1080P resolution, many of the frames are wrong.</P><P>&nbsp;</P><P>Anyone else find a solution for working with the MP4 files?</P><P>&nbsp;</P><P>Would be nice if Arlo crafted up a simple converter tool <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 19 Jan 2022 00:15:35 GMT Jim006 2022-01-19T00:15:35Z MP4 video file issues https://community.arlo.com/t5/Arlo-Pro-4/MP4-video-file-issues/m-p/1848897#M2655 <P>It appears the 2K MP4 files from the PRO4 cameras are not usable by any application other than VLC.&nbsp; Using the VLC "convert" feature doesn't help either as even VLC cannot convert them into a format that looks like the original.</P><P>&nbsp;</P><P>I'm trying to take three video clips of deer crossing my driveway and splice them together in a video app, but the app doesn't like the original MP4 files.&nbsp; If I used "converted" files from VLC using a 1080P resolution, many of the frames are wrong.</P><P>&nbsp;</P><P>Anyone else find a solution for working with the MP4 files?</P><P>&nbsp;</P><P>Would be nice if Arlo crafted up a simple converter tool <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 19 Jan 2022 00:15:35 GMT https://community.arlo.com/t5/Arlo-Pro-4/MP4-video-file-issues/m-p/1848897#M2655 Jim006 2022-01-19T00:15:35Z Re: MP4 video file issues https://community.arlo.com/t5/Arlo-Pro-4/MP4-video-file-issues/m-p/1848902#M2656 <P>HandBrake appears to have done the conversion beautifully.&nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 19 Jan 2022 18:12:15 GMT https://community.arlo.com/t5/Arlo-Pro-4/MP4-video-file-issues/m-p/1848902#M2656 Jim006 2022-01-19T18:12:15Z