topic Which Hub for Pro 4 in Arlo Pro 4

Which Hub for Pro 4

donofjld — Tue, 11 Jan 2022 14:48:42 GMT

I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS. Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible. Is this because the information/description for each product is not up to date on the Arlo website or because the Pro 4 cannot connect to a Base Station?

Re: Which Hub for Pro 4

jguerdat — Tue, 11 Jan 2022 14:51:07 GMT

Apparently the Arlo descriptions are not up to date because the Pro 4 works fine with most bases or SmartHubs.

Re: Which Hub for Pro 4

StephenB — Tue, 11 Jan 2022 17:02:29 GMT

@donofjld wrote:

I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS. Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible.

Where are you looking? Compatibility info can be found here: https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

Re: Which Hub for Pro 4

donofjld — Tue, 11 Jan 2022 17:48:27 GMT

Didn't know to use: "kb/" in the URL address. Very helpful. thank you!

Re: Which Hub for Pro 4

dcfox1 — Tue, 11 Jan 2022 20:31:22 GMT

They finally updated the article in early Dec as it was not listed before that.