https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846849#M2397 Yes the plastic film had been removed, during play back it sounds great, it’s only during live view. The live view audio is really really low quality and i can’t seem to hear it. Wed, 05 Jan 2022 22:40:32 GMT Rmanb12 2022-01-05T22:40:32Z https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846675#M2378 When live viewing the audio it really quite. Even with my volume on my phone all the way to max. When i have headphone in the volume is still to quite to hear any audio. Internet connection is fine, microphone is allowed, nothing blocking camera. I’m using an iPhone 12 Pro if that makes a difference. Tue, 04 Jan 2022 23:31:15 GMT https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846675#M2378 Rmanb12 2022-01-04T23:31:15Z https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846774#M2385 <P>Has the film over the camera face been removed? What about trying the web client?</P> Wed, 05 Jan 2022 15:16:10 GMT https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846774#M2385 jguerdat 2022-01-05T15:16:10Z https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846776#M2386 <P>Also, is the audio level when viewing a recording ok?</P> Wed, 05 Jan 2022 15:19:58 GMT https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846776#M2386 StephenB 2022-01-05T15:19:58Z https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846849#M2397 Yes the plastic film had been removed, during play back it sounds great, it’s only during live view. The live view audio is really really low quality and i can’t seem to hear it. Wed, 05 Jan 2022 22:40:32 GMT https://community.arlo.com/t5/Arlo-Pro-4/Incoming-microphone-audio-very-quite/m-p/1846849#M2397 Rmanb12 2022-01-05T22:40:32Z