https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810658#M222 Photo Wed, 10 Feb 2021 17:07:51 GMT Vivsavage97 2021-02-10T17:07:51Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810496#M214 One arlo 4 pro camera feed reads “2k” in the corner of the video. My other two arlo pro 4 cameras do not. I’ve checked all settings and they are identical and all have fully charged batteries. The only difference is that the camera showing 2k in the feed is a couple of months newer but otherwise same model etc as the others. Any ideas? Mon, 08 Feb 2021 23:00:31 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810496#M214 Vivsavage97 2021-02-08T23:00:31Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810547#M215 <P>Are you using auto zoom and tracking or CVR on any cameras? Do you have a subscription for the cameras? Is the Power Management setting set to Best Video?</P> Tue, 09 Feb 2021 15:25:16 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810547#M215 jguerdat 2021-02-09T15:25:16Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810554#M216 Auto HDR turned on for all cameras. No tracking or auto zoom. All cameras on subscription for arlo smart. Can’t figure it. All cameras set up identically. But one camera feed has a tiny “2K” white image super imposed while the others do not. All cameras set up for “best video.” Appreciate any advice or suggestions. Tue, 09 Feb 2021 16:01:22 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810554#M216 Vivsavage97 2021-02-09T16:01:22Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810573#M217 <P>Vivsavage97,</P> <P>&nbsp;</P> <P>Are all of the cameras synced to the same router or are they connected to a different router/access point?</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 09 Feb 2021 18:52:10 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810573#M217 JamesC 2021-02-09T18:52:10Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810657#M221 They are all synced to the same router. All settings are identical. Posting a photo with one camera “2K” and the other identical camera with no “2k” Wed, 10 Feb 2021 17:07:15 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810657#M221 Vivsavage97 2021-02-10T17:07:15Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810658#M222 Photo Wed, 10 Feb 2021 17:07:51 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1810658#M222 Vivsavage97 2021-02-10T17:07:51Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1811139#M237 <P>Vivsavage97,</P> <P>&nbsp;</P> <P>Please contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Support Team</A> to further investigate this issue. You will find several options for contacting support in the provided link.</P> <P>&nbsp;</P> <P>JamesC</P> <P>&nbsp;</P> Tue, 16 Feb 2021 16:30:37 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-one-camera-feed-reads-2k-and-the-other-pro-4-does-not-Why/m-p/1811139#M237 JamesC 2021-02-16T16:30:37Z