https://community.arlo.com/t5/Arlo-Pro-4/Probl%C3%A8me-d-installation/m-p/1845188#M2216 <P>I suggest also trying with a PC (browsing to my.arlo.com).&nbsp; Sometimes that will work when the app fails.</P> <P>&nbsp;</P> <P>The network needs to be encrypted (wpa2).&nbsp;</P> <P>&nbsp;</P> <P>Some folks have found that that using&nbsp;<A href="https://qifi.org/" target="_blank">https://qifi.org/</A> to generate the QR code works when the QR code generated by the app fails.&nbsp; So you could try that (maybe printing the QR code).</P> Sat, 25 Dec 2021 11:38:33 GMT StephenB 2021-12-25T11:38:33Z https://community.arlo.com/t5/Arlo-Pro-4/Probl%C3%A8me-d-installation/m-p/1845173#M2209 <P>Bonjour,&nbsp; je viens de recevoir ma camera Arlo pro 4&nbsp; après la sonnette du QR code il cherche la camera et ne la trouve jamais la camera.</P><P>&nbsp;</P><P>En plus pour recommencer il faut remettre les codes wifi a chaque fois pfff</P><P>&nbsp;</P><P>Merci pour votre aide</P> Sat, 25 Dec 2021 07:44:27 GMT https://community.arlo.com/t5/Arlo-Pro-4/Probl%C3%A8me-d-installation/m-p/1845173#M2209 Placer105 2021-12-25T07:44:27Z https://community.arlo.com/t5/Arlo-Pro-4/Probl%C3%A8me-d-installation/m-p/1845188#M2216 <P>I suggest also trying with a PC (browsing to my.arlo.com).&nbsp; Sometimes that will work when the app fails.</P> <P>&nbsp;</P> <P>The network needs to be encrypted (wpa2).&nbsp;</P> <P>&nbsp;</P> <P>Some folks have found that that using&nbsp;<A href="https://qifi.org/" target="_blank">https://qifi.org/</A> to generate the QR code works when the QR code generated by the app fails.&nbsp; So you could try that (maybe printing the QR code).</P> Sat, 25 Dec 2021 11:38:33 GMT https://community.arlo.com/t5/Arlo-Pro-4/Probl%C3%A8me-d-installation/m-p/1845188#M2216 StephenB 2021-12-25T11:38:33Z