topic Re: 25ft cable for Arlo Pro 4 XL in Arlo Pro 4

25ft cable for Arlo Pro 4 XL

KaMa — Fri, 17 Dec 2021 23:32:15 GMT

Trying to find 25ft cable for Arlo Pro 4 XL, (Costco model)

I got Wasserstein Arlo Ultra, Ultra 2, Pro 3, Pro 4 Outdoor 25ft , and that didn't work , it say it is compatible with Pro 4, but when magnetic connector was attached , I saw a few blinking blue LED, then LED went off and charging did not start.

I got 25' Arlo's Outdoor Magnetic Charging Cable for Arlo Ultra and Pro 3 Security Came from Bestbuy, and that also did not work either(no constant Blue LED) , looks like the Pro 4 XL has a charming scheme tot compatible with the cables, has anyone got this figured?

Re: 25ft cable for Arlo Pro 4 XL

Retired_Member — Sat, 18 Dec 2021 00:12:48 GMT

Doesn't constant blue mean fully charged? When you attach the (2nd) cable and refresh camera status by triggering a video or starting a live stream, does the little lightning icon appear over the battery icon to indicate that power is connected?

Re: 25ft cable for Arlo Pro 4 XL

KaMa — Sat, 18 Dec 2021 18:30:02 GMT

Constant blue means device is charging, it can be at 100% or less, and you can see the status saying it is charging.

I think this could be something to do with XL version, maybe camera rejects the input voltage at the connector, due to voltage drop across long cable.

I will do some measurements and try to update this,

I tested the original cable (comes in box, only one) with USB extension, of 6 ft, and that worked

The Arlo 25ft is a captive cable (means charger is a brick attached to the cable permanently ) but box says Pro 3 and not pro 4, and that didn't work

I hope someone from Arlo can comment, if pro 4 XL charging scheme is different than other models

Re: 25ft cable for Arlo Pro 4 XL

StephenB — Sat, 18 Dec 2021 18:34:48 GMT

@KaMa wrote:

The Arlo 25ft is a captive cable (means charger is a brick attached to the cable permanently ) but box says Pro 3 and not pro 4, and that didn't work

That cable is compatible with the Pro 3, Pro 3 Floodlight, Pro 4, Ultra, and Ultra 2. That includes the XL models.