https://community.arlo.com/t5/Arlo-Pro-4/Camera-not-connecting-to-2-4-network/m-p/1844134#M2059 Hi please help!<BR />My wifi is recognising the 2.4 verco household connection but when I type in the modem password it says it is incorrect. Should I be using a different password on the Arlo box? Thu, 16 Dec 2021 06:01:08 GMT Gemma1998 2021-12-16T06:01:08Z https://community.arlo.com/t5/Arlo-Pro-4/Camera-not-connecting-to-2-4-network/m-p/1844134#M2059 Hi please help!<BR />My wifi is recognising the 2.4 verco household connection but when I type in the modem password it says it is incorrect. Should I be using a different password on the Arlo box? Thu, 16 Dec 2021 06:01:08 GMT https://community.arlo.com/t5/Arlo-Pro-4/Camera-not-connecting-to-2-4-network/m-p/1844134#M2059 Gemma1998 2021-12-16T06:01:08Z https://community.arlo.com/t5/Arlo-Pro-4/Camera-not-connecting-to-2-4-network/m-p/1844152#M2061 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/851277">@Gemma1998</a>&nbsp;wrote:<BR />My wifi is recognising the 2.4 verco household connection but when I type in the modem password it says it is incorrect.<HR /></BLOCKQUOTE> <P>If you are talking about the prompts when adding the camera - you enter the wifi network name (also called ssid) and the wifi password.&nbsp; The modem might include both the wifi password and the admin password on the labels.</P> Thu, 16 Dec 2021 12:37:48 GMT https://community.arlo.com/t5/Arlo-Pro-4/Camera-not-connecting-to-2-4-network/m-p/1844152#M2061 StephenB 2021-12-16T12:37:48Z