topic Subscription Service in Arlo Pro 4

Subscription Service

Mrchabot — Sun, 05 Dec 2021 18:56:26 GMT

So… Try as I might to sign up for a “Plan” I can’t do it. Not on the website, not through my profile. Completely unimpressed with everything ARLO at this point. These cameras are useless without the plan and you won’t let me buy one. Of course there is no phone number anywhere to try to talk to a person, so here I am. What gives ARLO?

Re: Subscription Service

dcfox1 — Sun, 05 Dec 2021 20:39:20 GMT

What country do you live in as a sub is not available in all countries?

Arlo subscription plans and cloud recording

Re: Subscription Service

Mrchabot — Sun, 05 Dec 2021 23:00:25 GMT

United States.

Re: Subscription Service

Mrchabot — Sun, 05 Dec 2021 23:04:37 GMT

To clarify, bought 4 cameras, had the free trial period, didn’t get the subscription when it ran out. Realize now I have $400 in useless cameras. Want to activate it now while I figure out what legitimate security system to purchase.

Re: Subscription Service

dcfox1 — Sun, 05 Dec 2021 23:14:48 GMT

You said you tried it on a website but have you tried it on a pc browser at my.arlo.com? Also make sure you have checked the "agree to terms" that some here have missed.