topic Re: Arlo Solar Panel for Arlo Pro 4 in Arlo Pro 4

Arlo Solar Panel for Arlo Pro 4

vpwdoc — Sun, 12 Apr 2026 12:02:07 GMT

Product Name: Solar Panel (VMA5600) Question: I have 2 Arlo Pro 4 cameras. They work fine. Bought two Arlo solar panels. They have not charged at all, despite direct sunlight during the day for 3 straight days. I have cleaned the connection points with alcohol. I have restarted the cameras with the app. I have removed the batteries and replaced them. I have disonnected the solar panels and reconnected them multiple times. Nothing works.

Tried the Chat feature for help. Useless. No one ever responded (30 minutes now and counting...).

Hoping someone can help!

Re: Arlo Solar Panel for Arlo Pro 4

ShayneS — Tue, 14 Apr 2026 18:12:50 GMT

@vpwdoc

Is there a sun icon or additional icon next to the battery icon when you plug in the solar panels?

Re: Arlo Solar Panel for Arlo Pro 4

vpwdoc — Wed, 15 Apr 2026 00:30:30 GMT

Unfortunately, no. The top and bottom feeds are the 2 cameras connected to the solar panels (see image).

Re: Arlo Solar Panel for Arlo Pro 4

ShayneS — Wed, 15 Apr 2026 22:52:05 GMT

I see one solar panel charging at the moment. Can you Private message me with the last 4 of the serial numbers of the affected cameras so I can look in to this further

Re: Arlo Solar Panel for Arlo Pro 4

ShayneS — Thu, 16 Apr 2026 21:47:48 GMT

When and where did you purchase the solar panel, Can you verify the SKU number? Is it the VMA7600?

Re: Arlo Solar Panel for Arlo Pro 4

vpwdoc — Fri, 17 Apr 2026 11:49:29 GMT

I bought them from The Arlo Store on Amazon. SKU VMA7600-10000S.

Re: Arlo Solar Panel for Arlo Pro 4

ShayneS — Fri, 17 Apr 2026 20:28:32 GMT

@vpwdoc

I see that you have six cameras onboarded to your account that are Pro 4. Do these solar panels charge any of the other devices by chance?

Re: Arlo Solar Panel for Arlo Pro 4

vpwdoc — Fri, 17 Apr 2026 20:50:08 GMT

No. Only the 2 I indicated are ones that have issues.

Re: Arlo Solar Panel for Arlo Pro 4

StephenB — Fri, 17 Apr 2026 20:57:27 GMT

@vpwdoc wrote:

No. Only the 2 I indicated are ones that have issues.

If these are the only two with solar panels, then try swapping the cameras with two of the others and see if the problems resolve.

Re: Arlo Solar Panel for Arlo Pro 4

vpwdoc — Fri, 17 Apr 2026 21:03:39 GMT

I wish it was that simple. The three cameras with working solar chargers at my mom's 3 hours away. Any other suggestions?

Re: Arlo Solar Panel for Arlo Pro 4

StephenB — Fri, 17 Apr 2026 22:29:58 GMT

@vpwdoc wrote:

Any other suggestions?

You could try a factory reset on one camera.

remove it from the account
open the housing
press the sync button inside until the camera LED flashes amber (~15 sec)
add the camera back to the account

No guarantees it will help, but it might.

Re: Arlo Solar Panel for Arlo Pro 4

vpwdoc — Fri, 17 Apr 2026 22:55:57 GMT

I'll try that. Thanks SO much for your help!