https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460372#M16484 <P>What issue are you having with logging in? If the usual SMS code isn't being received, try the email method.</P> Sat, 20 Sep 2025 14:41:52 GMT jguerdat 2025-09-20T14:41:52Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460317#M16481 <P>I have an Arlo security system and have not been able to sign into my account to get a system fix. I am told via chat that I have to log in to get a fix, but if I cannot log in I cannot get to someone for the fix. Any advice?</P> Fri, 19 Sep 2025 18:07:45 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460317#M16481 Retired_Member 2025-09-19T18:07:45Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460372#M16484 <P>What issue are you having with logging in? If the usual SMS code isn't being received, try the email method.</P> Sat, 20 Sep 2025 14:41:52 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460372#M16484 jguerdat 2025-09-20T14:41:52Z https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460411#M16485 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/378">@jguerdat</a>&nbsp;wrote:<BR /> <P>If the usual SMS code isn't being received, try the email method.</P> <HR /></BLOCKQUOTE> <P>Just to clarify this - SMS and Web Push are two different authentication methods.&nbsp; I keep SMS enabled, as it is a good fallback if Web Push doesn't work.</P> Sun, 21 Sep 2025 19:32:36 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro-4-camera/m-p/2460411#M16485 StephenB 2025-09-21T19:32:36Z