topic Re: Arlo pro Camera resetting in Arlo Pro 4

Arlo pro Camera resetting

Xgenosis_ — Fri, 29 Aug 2025 10:47:27 GMT

Hi team,

approximately 8:39pm Australian eastern standard time on the 29th August 2025 one of my arlo camera got a signal from the hub to reset the camera.

this is probably the 2nd time now this has happens. It happened once before in June. I’m not sure why . The battery was in good health .

if someone could take a look that would be great and I cannot see anything from my end.

ShayneS — Tue, 02 Sep 2025 21:14:10 GMT

Are you still experiencing this symptom? Do you mind sending me a private message with the serial number of the affected device?

Xgenosis_ — Thu, 04 Sep 2025 20:39:41 GMT

Yeah i am . I shall sent it through to you.

appreciated

ShayneS — Fri, 05 Sep 2025 17:28:54 GMT

Did you happen to have a solar Panel connected to the device when the symptom occurred?

Xgenosis_ — Fri, 05 Sep 2025 23:14:21 GMT

Hi Shayne,

Nope, I’ve been charging the batteries using the arlo double battery charger for the last few months