topic Questions about Ultra SmartHub compatibility and recording in Arlo Pro 4

Questions about Ultra SmartHub compatibility and recording

BigRichWW512 — Tue, 24 Jun 2025 15:05:21 GMT

I have 4 Pro 4 cameras in my house and was wondering if I could use either the Pro SmartHub or the Ultra SmartHub with them to reduce traffic on my Wi-Fi network. I'm concerned that they're not compatible since their model number (VMC4041P) is not listed under compatible devices for either of the hubs. Also, I was wondering if with a Hub, does it store all the video footage locally, or just the footage when there's no internet connection?

Ideally I'd like a hub that connects all my cameras to the internet and stores video footage locally when/if my internet is down. I'm asking because recently my internet keeps going out, and when it's down my cameras don't record. I'm not sure if that actually exists, but I welcome help / recommendations.

Thanks,

Big RichWW

Re: Questions about Ultra SmartHub compatibility and recording

StephenB — Tue, 24 Jun 2025 19:49:35 GMT

@BigRichWW512 wrote:

I have 4 Pro 4 cameras in my house and was wondering if I could use either the Pro SmartHub or the Ultra SmartHub with them

Yes, both smarthubs are compatible. And that is stated here:

https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

@BigRichWW512 wrote:

Ideally I'd like a hub that connects all my cameras to the internet and stores video footage locally when/if my internet is down. I'm asking because recently my internet keeps going out, and when it's down my cameras don't record.

The cameras should continue to record to local storage when the internet drops (assuming the smarthub remains powered).

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