Wired camera Battery discharge

wchesna — Fri, 13 Jun 2025 18:31:41 GMT

I have an Arlo 4 set of cameras. One wired and two on battery. The wired one has episodes of discharge to dangerously low levels . I have swapped cameras and purchased a new power adapter (USB 3.0) thinking that would help. Initially it charged to 100% and then a few days later it discharged to 70% overnight. I turned the camera off and back on and it began to recharge . This has happened more times. With This kind of performance I can’t relay in this product . What is with your software, firmware or circuitry that is causing this. When traveling I can’t rely on this. HELP, HELP !!
W. C.

Re: Wired camera Battery discharge

jguerdat — Thu, 12 Jun 2025 12:23:54 GMT

While it would be worth using the app to go to Settings, Support to see what official support may offer, including a possible RMA, what happens if you remove, reset and reinstall the camera? WHat happens if you swap cameras around to be used only on battery in a different location?

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

topic Re: Wired camera Battery discharge in Arlo Pro 4

Wired camera Battery discharge

Re: Wired camera Battery discharge