topic Re: Can't install Pro 4 Bundle, Pro 3 Floodlight and Essential Doorbell in Arlo Pro 4

Can't install Pro 4 Bundle, Pro 3 Floodlight and Essential Doorbell

u-34-5a — Wed, 17 Nov 2021 20:07:07 GMT

can't install any of these items .have a ultra system with hub at another location had no problem installing . purchased Pro 4 Bundle,Pro 3 flood light ,Essential door bell . was going to install in another location after 3 days with no help have decided to return equipment to best buy if they will let me, spent over a 1,000 dollars on this. like the system but no support at all, should not be this hard to install.

Re: Can't install Pro 4 Bundle, Pro 3 Floodlight and Essential Doorbell

jguerdat — Thu, 18 Nov 2021 12:28:43 GMT

Can't help if you don't give us all details. Are you using a base or hub of going straight to WiFi?

Re: Can't install Pro 4 Bundle, Pro 3 Floodlight and Essential Doorbell

u-34-5a — Fri, 19 Nov 2021 17:19:29 GMT

Finally found the correct app to install without hub . That's why I purchased Pro 4 Bundle, Pro 3 Flood Light and door bell camera because they could be installed without hub. Would have been less stressful if had went with Ultra System with Smart Hub. THANKS FOR YOUR RESPONSE. I think one of the reasons it is so hard to install Arlo equipment they might be pushing their services but that's why they are in business to make money.