Help with installing Pro 4

Margaret8331 — Thu, 15 May 2025 23:17:55 GMT

I have live chat for more than 2 hours about the synchronization of the Pro 4, it can’t be solved. So I requested to continue on another day. The first one agent can’t solve it and leave the chat. Then I requested another live chat, the agent requested me to wait 3-5 mins… I waited for over 20mins… it seems he quit the chat conversation. So ridiculous!

Finally., I requested a call chat… also it can’t help and transfer the line to another dept… very poor connection… nothing changed and she dropped the line.
anyone in Arlo can handle this issue ? I want to cancel the subscription and sell all my cameras.

Re: Canada

jguerdat — Thu, 15 May 2025 13:37:14 GMT

Give us all details and we can usually help you through any issues that aren't hardware-related. WHat have you tried and what do you see? Every detail counts.

topic Help with installing Pro 4 in Arlo Pro 4

Help with installing Pro 4

Re: Canada