https://community.arlo.com/t5/Arlo-Pro-4/Software-not-detecting-motion/m-p/2449758#M16129 <P>First, the EOL cameras still work with the free 7 day plan. It's true that there's no support (firmware updates, replacements, access to official support) but they still work.</P> <P>&nbsp;</P> <P>As for your new cameras, which seem to be Pro 4s, we need to know more about what you've tried and what you see. Do they have a subscription, trial or paid? Are you using the old interface that uses Library for viewing recordings or the new one that uses Feed?&nbsp; All details are needed.</P> Thu, 08 May 2025 13:01:56 GMT jguerdat 2025-05-08T13:01:56Z https://community.arlo.com/t5/Arlo-Pro-4/Software-not-detecting-motion/m-p/2449757#M16128 <P>I have been using Arlo system since 2019 . Last year I had to purchase new cameras because my 2019 cameras were no longer supported. The latest software is not picking up any motion. I have worked with Arlo tech to try and solve the issue with no improvement. &nbsp;The cameras are useless for security.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 08 May 2025 12:47:06 GMT https://community.arlo.com/t5/Arlo-Pro-4/Software-not-detecting-motion/m-p/2449757#M16128 Ld1234 2025-05-08T12:47:06Z https://community.arlo.com/t5/Arlo-Pro-4/Software-not-detecting-motion/m-p/2449758#M16129 <P>First, the EOL cameras still work with the free 7 day plan. It's true that there's no support (firmware updates, replacements, access to official support) but they still work.</P> <P>&nbsp;</P> <P>As for your new cameras, which seem to be Pro 4s, we need to know more about what you've tried and what you see. Do they have a subscription, trial or paid? Are you using the old interface that uses Library for viewing recordings or the new one that uses Feed?&nbsp; All details are needed.</P> Thu, 08 May 2025 13:01:56 GMT https://community.arlo.com/t5/Arlo-Pro-4/Software-not-detecting-motion/m-p/2449758#M16129 jguerdat 2025-05-08T13:01:56Z