topic Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it? in Arlo Pro 4

In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

Zudnic — Mon, 24 Mar 2025 23:43:22 GMT

For my pro 4 camera, in the Android app, when I click on Wi-Fi it shows the name of my Wi-Fi network and full signal strength. When I click into it, it shows the Wi-Fi network with no signal at all.

See screenshots:

https://imgur.com/a/SMZkfbS

Which is it?

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

jguerdat — Tue, 25 Mar 2025 14:43:13 GMT

I agree it does appear to show no signal. Try rebooting your phone and reinstalling the app to see if that helps. You can also try the web client (my.arlo.com) for more testing.

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

ShayneS — Tue, 25 Mar 2025 19:23:57 GMT

Thanks, I reported this and I will let you know what I hear back.

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

ShayneS — Thu, 27 Mar 2025 19:50:50 GMT

@Zudnic

Is there any difference between dark mode and light mode enabled?

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

ShayneS — Fri, 28 Mar 2025 17:10:09 GMT

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

Zudnic — Fri, 28 Mar 2025 18:16:10 GMT

Thank you. The UI design here is not great. If the signal is full, it shows white which is the same color as the text -- so it looks like a simple icon, not an indicator of status. It should be green if it's high, yellow if not, red if low.

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

ShayneS — Mon, 14 Apr 2025 15:33:37 GMT

The team is still investigating this, I will continue to provide updates.

Re: In the app, my wifi signal strength shows full on one screen and none on another. Which is it?

ShayneS — Fri, 25 Apr 2025 17:20:35 GMT

Hi @Zudnic

This should now be resolved with the latest version of the Arlo app 5.7.8

Can you make sure you have the most recent update and test again.

Thank you