topic Re: Arlo pro 4 in Arlo Pro 4

All 4 Pro 4 cameras are directly connected to WiFi router. Doesn't reconnect when my WiFi drops out.

Swooshy — Wed, 17 Nov 2021 23:25:29 GMT

Hi all I have 4 arlo pro 4 cameras direct connected to my wifi router, when my wifi drops out temporarily my cameras all fail to reconnect and run flat this is incredibly frustrating can anyone suggest what the issue is and a remedy? Thanks

Re: Arlo pro 4

KMCCABE84 — Tue, 16 Nov 2021 17:19:58 GMT

Did you ever get an answer for this? I'm in the same boat. Tech support and the community have been equally unhelpful. I swear if I wasn't out of the return period, I would have brought this trash back immediately. Waste of my time and money.

Re: Arlo pro 4

JessicaP — Wed, 17 Nov 2021 23:24:57 GMT

Hi Swooshy,

For further assistance with your Arlo Pro 4 cameras not reconnecting to your WiFi, please navigate to Settings > Support in the Arlo App for service options available to you.

Hi KMCCABE84,

It looks like the support team followed up with your case a few days ago and are awaiting for your response. Let us know if you haven't received their response.