topic VMB4500, this unit keeps interrupting my internet feed what is the problem in Arlo Pro 4

VMB4500, this unit keeps interrupting my internet feed what is the problem

jackkaye9 — Tue, 11 Mar 2025 23:45:47 GMT

VMB4500 with 4 cameras, 3 cameras are hard wired in, and the 4th is on a battery. When we have it connected to my modem it will constantly connect and disconnect from the internet then it causes our internet to go out. Help what is the problem?

Re: VMB4500, this unit keeps interrupting my internet feed what is the problem

jguerdat — Wed, 12 Mar 2025 14:02:01 GMT

A couple of possibilities spring to mind:

- The base is too close to the router - try moving it away as far as practical.

- Your internet speeds are low, especially the upload speed. Test by going to speedtest.net to get a new measurement and compare that to what you expect from your ISP.

Re: VMB4500, this unit keeps interrupting my internet feed what is the problem

StephenB — Wed, 12 Mar 2025 14:31:51 GMT

@jackkaye9 wrote:

VMB4500 with 4 cameras, 3 cameras are hard wired in, and the 4th is on a battery. When we have it connected to my modem it will constantly connect and disconnect from the internet then it causes our internet to go out. Help what is the problem?

Is your wifi disconnecting? Or your internet connection?

(The router logs might give you a clue if you don't have a way to connect a device with ethernet).