topic Notification screenshot goes to device rather than library. in Arlo Pro 4

Notification screenshot goes to device rather than library.

flexkeys — Wed, 05 Mar 2025 21:26:04 GMT

After the last update, when the notification screenshot is tapped, the link starts to activate the camera rather than the library to view the video. Is there a fix for this?

Re: Notification screenshot goes to device rather than library.

StephenB — Wed, 05 Mar 2025 21:50:14 GMT

@flexkeys wrote:

After the last update, when the notification screenshot is tapped, the link starts to activate the camera rather than the library to view the video. Is there a fix for this?

Arlo is aware of this, it is something they are looking into. I think this happens when the notification arrives before the recording is available in the Feed.

Re: Notification screenshot goes to device rather than library.

ShayneS — Mon, 10 Mar 2025 19:56:16 GMT

Hi @flexkeys

Thank you for providing this feedback, this symptom should now be resolved. Please let me know if you're still experiencing this.