https://community.arlo.com/t5/Arlo-Pro-4/I-can-t-see-the-cameras-that-my-husband-has-granted-access-to/m-p/2438111#M15597 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1022324">@Hellsbells77</a>&nbsp;wrote:<BR /> <P>My husband has granted me access so I can view our cameras. I am getting notifications when they are triggered, but I can't see anything. Has anyone else had this issue and how did you resolve it? thank you!</P> <HR /></BLOCKQUOTE> <P>Generally it happens when one account is running the old user interface.</P> <OL> <LI>Do you see "Library" in your app menu?&nbsp; Or do you see instead "Feed" and "Dashboard"?</LI> <LI>What does your husband see in his app menu?</LI> </OL> <P>The simplest fix to your problem is to use the same username/password on your phone as your husband is using on his.</P> Wed, 29 Jan 2025 23:47:11 GMT StephenB 2025-01-29T23:47:11Z https://community.arlo.com/t5/Arlo-Pro-4/I-can-t-see-the-cameras-that-my-husband-has-granted-access-to/m-p/2438103#M15596 <P>My husband has granted me access so I can view our cameras. I am getting notifications when they are triggered, but I can't see anything. Has anyone else had this issue and how did you resolve it? thank you!</P> Wed, 29 Jan 2025 22:54:39 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-can-t-see-the-cameras-that-my-husband-has-granted-access-to/m-p/2438103#M15596 Hellsbells77 2025-01-29T22:54:39Z https://community.arlo.com/t5/Arlo-Pro-4/I-can-t-see-the-cameras-that-my-husband-has-granted-access-to/m-p/2438111#M15597 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1022324">@Hellsbells77</a>&nbsp;wrote:<BR /> <P>My husband has granted me access so I can view our cameras. I am getting notifications when they are triggered, but I can't see anything. Has anyone else had this issue and how did you resolve it? thank you!</P> <HR /></BLOCKQUOTE> <P>Generally it happens when one account is running the old user interface.</P> <OL> <LI>Do you see "Library" in your app menu?&nbsp; Or do you see instead "Feed" and "Dashboard"?</LI> <LI>What does your husband see in his app menu?</LI> </OL> <P>The simplest fix to your problem is to use the same username/password on your phone as your husband is using on his.</P> Wed, 29 Jan 2025 23:47:11 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-can-t-see-the-cameras-that-my-husband-has-granted-access-to/m-p/2438111#M15597 StephenB 2025-01-29T23:47:11Z