topic Re: Adding tablet cause geofencing to not work in Arlo Pro 4

Adding tablet cause geofencing to not work

Bah0482 — Fri, 03 Jan 2025 18:09:36 GMT

I recently purchased a Samsung tablet. Downloaded the arlo app and signed in. Now it sees the tablet at home and never arms the cameras when we are away. I removed the tablet under available geofencing devices. As soon as I open the app on the tablet it again appears in the available geofence device list and prevents arming when both our phones leave the area. What is the fix? This is a terrible design if this is the intended function.

Re: Adding tablet cause geofencing to not work

BrookeN — Thu, 16 Jan 2025 15:28:38 GMT

Are you still seeing this same behavior?

Re: Adding tablet cause geofencing to not work

Bah0482 — Fri, 17 Jan 2025 01:50:57 GMT

Yes, it's terrible. I cannot use the tablet without disabling geofencing because the tablet never leaves the home.

Re: Adding tablet cause geofencing to not work

BrookeN — Thu, 23 Jan 2025 15:02:11 GMT

Instead of using Everyone Leaves, you need to use Specific People Leave instead and make sure that only the iPhone 15 Pro and the Galaxy S23 are highlighted and he you have to click on Save twice.