https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2435549#M15510 <P>I purchased an ARLO Pro 4 Spotlight Camera Security Bundle consisting of three cameras in August &nbsp;2022. These cameras appear to be very good when compared with other security camera companies. I have been paying for an ARLO monitoring subscription since I purchased them but never installed my cameras due to an illness. So the monitoring has just been a waste for me and ARLO. I have tried to log on several times since I started my monitoring with success but in the last 18 months I have found ARLO unresponsive. The only response that I get is they will send me a push notification since they don't recognize my I-Phone 16, but I have never receive any notifications so I am unable to communicate with ARLO. &nbsp;I have requested this numerous times without success. I tried to create an additional account so that I would be able to communicate with ARLO but I can't since the website knows that I already have an account but still won't let me communicate. So since I can't log on and have no communications with ARLO my security cameras are just a waste of time and money for me and have become a pain and without any communications from ARLO these cameras are just useless. So I need to terminate my monitoring suscription with ARLO and either purchase additional cameras from a more responsive company or forget any attempt at security cameras in the future. Thanks for you time.&nbsp;&nbsp;</P> Mon, 13 Jan 2025 22:51:42 GMT XL7897 2025-01-13T22:51:42Z https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2435549#M15510 <P>I purchased an ARLO Pro 4 Spotlight Camera Security Bundle consisting of three cameras in August &nbsp;2022. These cameras appear to be very good when compared with other security camera companies. I have been paying for an ARLO monitoring subscription since I purchased them but never installed my cameras due to an illness. So the monitoring has just been a waste for me and ARLO. I have tried to log on several times since I started my monitoring with success but in the last 18 months I have found ARLO unresponsive. The only response that I get is they will send me a push notification since they don't recognize my I-Phone 16, but I have never receive any notifications so I am unable to communicate with ARLO. &nbsp;I have requested this numerous times without success. I tried to create an additional account so that I would be able to communicate with ARLO but I can't since the website knows that I already have an account but still won't let me communicate. So since I can't log on and have no communications with ARLO my security cameras are just a waste of time and money for me and have become a pain and without any communications from ARLO these cameras are just useless. So I need to terminate my monitoring suscription with ARLO and either purchase additional cameras from a more responsive company or forget any attempt at security cameras in the future. Thanks for you time.&nbsp;&nbsp;</P> Mon, 13 Jan 2025 22:51:42 GMT https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2435549#M15510 XL7897 2025-01-13T22:51:42Z https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2435725#M15517 <P>Beneath the login should be a link to try a different method for authentication. Choose to use email instead.</P> Tue, 14 Jan 2025 16:08:57 GMT https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2435725#M15517 jguerdat 2025-01-14T16:08:57Z https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2436036#M15531 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1020164">@XL7897</a></SPAN> were you able to access the account?</P> Thu, 16 Jan 2025 16:11:50 GMT https://community.arlo.com/t5/Arlo-Pro-4/ARLO-is-Unresponsive/m-p/2436036#M15531 BrookeN 2025-01-16T16:11:50Z