topic Re: New VMC4041P cannot be found. in Arlo Pro 4

New VMC4041P cannot be found.

cmiller0 — Fri, 12 Nov 2021 00:22:22 GMT

I just purchased a 3 camera pack and will be using them with no base station.
I have no devices on my account, it is fresh. The cameras are 100% battery, the blue LED flashes, indicating its ready to go, they all scan the QR code and chime appropriately, and they just search until they time out.
I am on a 2.4Ghz network, i have gone so far as to get a network analyzer to ensure its not jumping between 2.4 and 5Ghz networks. I have tried connecting my cameras via my phone in the app, my desktop (which is hard-wired) and my laptop which i connected via 2.4Ghz network (same as phone).

Am I missing something?

Re: New VMC4041P cannot be found.

StephenB — Fri, 12 Nov 2021 01:18:26 GMT

Is your wifi network secured with a password?

Are there are unusual characters in the network name or password?

Are you seeing the cameras show up in the router's attached device list?

Re: New VMC4041P cannot be found.

cmiller0 — Fri, 12 Nov 2021 02:11:33 GMT

I do have a password and there are only letters/numbers.
The cameras did not show up in my routing network or attached device list.

HOWEVER, while I was in my router I decided to issue myself a guest pass and try to connect to that SSID...well that didn't work either, but after I finished trying that, I went back to just trying to connect to the actual SSID and did the exact same thing I tried probably 50 other times and it worked for one of the cameras! So I guess I'll just keep chugging away with the other two using this method!

Thank you for your very quick response.