topic Re: Notifications By Camera in Arlo Pro 4

Notifications By Camera

arlo-user123 — Thu, 19 Dec 2024 20:57:45 GMT

Hello everyone – not really liking the new UI but like everything else this company does (2FA chief among them) it's pretty much take it or leave it, right?!

Anyway, I could use some help with this and find it pretty ridiculous that a solution isn't more intuitive but...

Back in the original UI, there were two separate check boxes, one for record and another for sending a notification for both motion and sound, so if you wanted a camera to only record without the notification, it was simply a matter of adjusting those checkboxes.

Now, however, the notification option is apparently permanently tied to the record option, meaning there seems no way to control them independently.

What an I missing here? Are you telling me there's no way to turn off the notifications per camera???

And please don't tell me the solution is to turn off all app notifications on the phone because that's really not what the setting is for.

Re: Notifications By Camera

arlo-user123 — Thu, 19 Dec 2024 21:01:45 GMT

To be clear, here is what it looks like, with the notification option tethered to record video, there seems no way to record without also turning on notifications.

Re: Notifications By Camera

StephenB — Thu, 19 Dec 2024 21:37:20 GMT

@arlo-user123 wrote:

To be clear, here is what it looks like, with the notification option tethered to record video, there seems no way to record without also turning on notifications.

Have you tried going into "Send Notification" in the rule? Then press "Delete Action".

Re: Notifications By Camera

jguerdat — Fri, 20 Dec 2024 14:46:52 GMT

@StephenB I don't have the ability to delete that action. However, you can simply toggle the setting to be off.

Re: Notifications By Camera

StephenB — Fri, 20 Dec 2024 18:20:09 GMT

@jguerdat wrote:

@StephenB I don't have the ability to delete that action. However, you can simply toggle the setting to be off.

It is an option in the iOS app.

But I didn't actually try to delete it.

Re: Notifications By Camera

jguerdat — Sat, 21 Dec 2024 15:17:19 GMT

Hmph. The Android app just has a Save button at the bottom.