https://community.arlo.com/t5/Arlo-Pro-4/Case-44459014/m-p/2431923#M15323 <P>I have notified the appropriate team, your case number is: <STRONG>44471896</STRONG></P> Wed, 18 Dec 2024 15:20:01 GMT ShayneS 2024-12-18T15:20:01Z https://community.arlo.com/t5/Arlo-Pro-4/Case-44459014/m-p/2431914#M15322 <P>So I spoke with support last week and they opened the case for me. They said they'd get back with me on Monday..it's now Wednesday I haven't heard anything. How can I find out the status of my case? I don't have access to "live" support because I've only spent about $1k on this system. Apparently that doesn't get you much.</P> Wed, 18 Dec 2024 14:42:04 GMT https://community.arlo.com/t5/Arlo-Pro-4/Case-44459014/m-p/2431914#M15322 Wegentryjr1 2024-12-18T14:42:04Z https://community.arlo.com/t5/Arlo-Pro-4/Case-44459014/m-p/2431923#M15323 <P>I have notified the appropriate team, your case number is: <STRONG>44471896</STRONG></P> Wed, 18 Dec 2024 15:20:01 GMT https://community.arlo.com/t5/Arlo-Pro-4/Case-44459014/m-p/2431923#M15323 ShayneS 2024-12-18T15:20:01Z